Privacy Policy
Your privacy is important to us
Last updated: November 2025
Data Protection
We protect your personal information with industry-standard security measures.
Secure Transactions
All payment information is encrypted and processed securely.
Transparency
We're transparent about what data we collect and how we use it.
Your Control
You have full control over your personal data and can request deletion anytime.
Information We Collect
Personal Information
When you create an account or place an order, we collect:
- • Name and contact information (email, phone number)
- • Delivery address
- • Payment information (processed securely through payment gateways)
Usage Information
We automatically collect certain information when you use our website:
- • Browser type and version
- • IP address and location data
- • Pages visited and time spent on our site
- • Device information
How We Use Your Information
- •Order Processing: To process and deliver your orders
- •Communication: To send order updates, shipping notifications, and customer support
- •Personalization: To provide personalized book recommendations
- •Marketing: To send promotional offers and newsletters (you can opt-out anytime)
- •Improvement: To improve our website and services
- •Security: To prevent fraud and maintain security
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- •Service Providers: With courier partners for delivery, payment processors for transactions
- •Legal Requirements: When required by law or to protect our rights
- •Business Transfers: In case of merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- • SSL encryption for data transmission
- • Secure payment gateways compliant with PCI DSS standards
- • Regular security audits and updates
- • Restricted access to personal information
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
Your Rights
You have the right to:
- • Access your personal information
- • Correct inaccurate or incomplete data
- • Request deletion of your data
- • Opt-out of marketing communications
- • Withdraw consent for data processing
- • Request data portability
To exercise these rights, please contact us at support@bookgazing.in
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and data at any time.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Book Gazing
📧 Email: support@bookgazing.in
📞 Phone: +91 22 2640 8765
📍 Address: 42, Linking Road, Bandra West, Mumbai, Maharashtra 400050, India
🕐 Hours: Monday - Saturday, 10 AM - 7 PM IST